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GDPR Compliance

Last updated: January 2024

Our Commitment to Data Protection

sleek-myth is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page explains your rights under data protection law and how we handle your personal information.

Data Controller

sleek-myth is the data controller responsible for your personal data. Our contact details are:

sleek-myth
142 West George Street
Glasgow G2 2HQ
United Kingdom

Email: [email protected]

Your Rights Under GDPR

Under the UK GDPR, you have the following rights regarding your personal data:

Right to Be Informed

You have the right to be informed about how we collect and use your personal data. This information is provided in our Privacy Policy and this GDPR page.

Right of Access

You have the right to request a copy of the personal data we hold about you. This is commonly known as a Subject Access Request (SAR). We will respond to your request within one month.

Right to Rectification

If you believe that any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it.

Right to Erasure

Also known as the "right to be forgotten," you can request that we delete your personal data in certain circumstances, such as:

  • The data is no longer necessary for the purpose it was collected
  • You withdraw consent (where consent was the legal basis for processing)
  • You object to processing and there is no overriding legitimate interest
  • The data has been unlawfully processed

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or object to processing.

Right to Data Portability

Where processing is based on consent or contract and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.

Right to Object

You have the right to object to processing of your personal data in certain circumstances, including processing for direct marketing purposes.

Rights Related to Automated Decision Making

You have the right not to be subject to decisions based solely on automated processing, including profiling, that produce legal or similarly significant effects. We do not currently use automated decision-making processes.

Exercising Your Rights

To exercise any of these rights, please contact us using the details provided above. We may need to verify your identity before processing your request. There is generally no fee for exercising your rights, although we may charge a reasonable fee or refuse the request if it is manifestly unfounded or excessive.

Legal Basis for Processing

We only process your personal data when we have a valid legal basis to do so. The legal bases we rely on include:

  • Consent: Where you have given clear consent for us to process your personal data for specific purposes
  • Contract: Where processing is necessary to perform a contract with you or take steps to enter into a contract
  • Legal obligation: Where processing is necessary to comply with a legal obligation
  • Legitimate interests: Where processing is necessary for our legitimate interests or those of a third party, unless those interests are overridden by your rights

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Specific retention periods depend on the type of data and the purpose of processing:

  • Course records and certificates: 7 years after course completion
  • Financial records: 7 years (in accordance with UK law)
  • Marketing preferences: Until you unsubscribe or withdraw consent
  • Website analytics data: 26 months

Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit
  • Regular security assessments
  • Staff training on data protection
  • Access controls and authentication

International Data Transfers

Where we transfer personal data outside the UK, we ensure appropriate safeguards are in place to protect your data in accordance with UK GDPR requirements. This may include Standard Contractual Clauses approved by the UK Information Commissioner.

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours. If the breach is likely to result in a high risk to your rights, we will also notify you directly.

Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

Website: ico.org.uk

Updates to This Information

We may update this GDPR information from time to time. Any changes will be reflected on this page with an updated revision date.

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The information provided through our courses is for educational purposes only and should not be considered as personalised financial advice. Individual circumstances vary, and we recommend consulting with a qualified financial adviser before making significant financial decisions. Results from applying course concepts may differ based on personal situations.

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